Survey finds that merchants are losing ‘millions’ despite expectations that online shopping will rise in 2009. Half (50 per cent) of regular online shoppers cancel purchases if preferred method of payment is not available.

London, 6 May 2009… Online merchants are losing business by not offering a sufficiently wide choice of internet payment methods according to a survey commissioned by ClickandBuy, a leading internet payment system. The survey of 2000 online British adults, which was carried out by independent survey firm YouGov, found that half (50 per cent) of those who regularly shop online said that if their preferred payment method is not available, they will cancel the purchase.
(more…)

Google’s Book Search service for mobile phones was launched today (10th February) and is set to challenge Amazon’s Kindle device. Classic novels by the likes of Charles Dickens and Arthur Conan Doyle will be amongst the many authors within the Book Service. (more…)

Cadburys recently launched their Bertie Bassett’s campaign to unveil Sheffield’s oldest bachelor’s girlfriend – called Betty Basset. As part of their campaign to revive sales in Liquorice Allsorts, the company employed YouTube and Facebook to help launch the campaign. (more…)

A report by Experian in its “Engaging Online with Empowered Customer” out earlier this week, stated that online fashion retailers have seen a 31% increased in traffic over the last twelve months; however, it did point out that many of these shops were not fully embracing the opportunities offered by online sales and e-commerce (more…)

Leading high street retailers made the unprecedented decision to begin sales and start slashing their prices as early as November 2008 for the anticipated and much needed Christmas rush.

Companies such as Marks and Spencers launched one-day spectaculars on the high street and online in the hope of making up those sales figures. But is this a sustainable long term strategy?

(more…)

Recent reports highlight the continued growth for online shopping as IMRG Campgemini Index report that sales were up by 14.2% on December 2007. UK shoppers spent in excess of £4.67 billion in the month of December 2008 online (more…)

Well there is finally some good news out there and we’d like to thank Times Online for this!  On Monday of this week, they reported that “online traders are threatening to buck the trend and enjoy an improved Christmas in 2008”.  This is something that we have been predicting (more…)

Online consumers in 2008 continued to spread the word in terms of their shopping experiences using online reviews, blogs and message boards. Indeed the brand opportunities of social sites such as Facebook is set to continue further to a recent report by ComScore stating that Facebook has now overtaken the BBC to become the UK’s most visited website. (more…)

Leading high street retails have improved their website usability from 57% last year to an impressive 68% this year. These figures were recently published in an annual report by the Webcredible, those who appear to be doing particularly well include (more…)

Such is the power of Facebook that reports this week have said that the UK’s largest social media website has now overtaken BBC to become the fifth most visited website in Britain. In September alone (more…)